Terms & Conditions
Data Protection Regulations
We are subject to various data protection regulations, such as the General Data Protection Regulation (GDPR) in the European Union, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and similar laws in other jurisdictions.
These regulations dictate how we handle and store client data, and sharing personal information without consent would be a violation of these laws.
Confidentiality and Privacy
As a regulated financial institution, we are bound by strict confidentiality and privacy agreements. Our primary responsibility is to protect our clients’ sensitive information and maintain their trust.
Sharing personal data, photos, or videos would be a breach of this confidentiality and could compromise our clients’ privacy.
Anti-Money Laundering (AML) and Know-Your-Customer (KYC) Regulations
As a CFD broker, we are required to implement AML and KYC procedures to prevent fraudulent activities and ensure that our clients are who they claim to be.
Sharing personal data or photos could potentially compromise these efforts and create vulnerabilities in our system.
Professional Boundaries
As financial advisors, we must maintain professional boundaries with our clients. Sharing personal information or engaging in non-professional interactions can blur these boundaries and create conflicts of interest.
Our role is to provide expert advice and guidance, not to engage in personal relationships.
Security Risks
Sharing personal data, photos, or videos can also create security risks. Cybercriminals may attempt to exploit this information to gain unauthorized access to our systems or our clients’ accounts.
Best Practices
To maintain the highest level of professionalism and security, we adhere to strict guidelines and best practices when interacting with our clients.
This includes:
-Secure Communication Channels: We use secure, encrypted communication channels to protect client data and ensure that all interactions remain confidential.
-Client Data Protection: We store client data in secure, access-controlled systems and only share information on a need-to-know basis.
-Professional Communication: We maintain a professional tone and demeanor in all client interactions, avoiding personal or non-professional topics.
Following our policy, note that brokerage and platform fees can only be paid from your crypto account. This measure is in place to ensure the security of your financial information and to allow us to provide you with the best possible service.
Understanding the 10 Trading Sessions Rule
At our trading platform, we want to ensure that our clients have a clear understanding of our trading process and rules. One important aspect to be aware of is the 10 Trading Sessions Rule. Here’s what you need to know:
Trial Period: When you open a CFD trading account, you enter a trial period consisting of 10 trading sessions. This is designed to help you familiarize yourself with our platform and trading strategies.
Principal Investment: During these 10 sessions, your principal investment will remain in your trading account. This means that you won’t be able to withdraw your initial investment until all 10 sessions are completed.
Profit Withdrawals: While your principal amount is tied up, you can still withdraw any profits generated from your trades. This allows you to benefit from your trading success while you continue to learn and grow your trading skills.
Completion of Sessions: Once you have completed all 10 trading sessions, you will have full access to your principal investment and can make withdrawals as you see fit.
We believe this structure helps our clients gain valuable experience while ensuring their investments are managed effectively. If you have any questions or need further clarification, feel free to reach out to our support team!